We were at the monthly backlog meeting with OGP [the Office of Government-wide Policy] this morning and in the course of the conversation, [someone] made a comment about how REI was ‘universally’ receiving kudos from all stakeholders across the board and went on to say that, given these stakeholders rarely ever interact with each other, this was a huge accomplishment.
-Office of Government-wide Policy, General Services Administration
REI places a high premium on customer service and satisfaction and are without equal in terms of delivering successful technical solutions on time and within budget.
– Department of Justice, Office of Justice Programs
The REI Team is largely responsible for developing strong working relationship with operations, networking, and security – as well as [providing] help forging a cooperative working group where none existed before. The CIO, Raphael Diaz, told me that the transformation in working relationship within HUD is what impresses him the most.
-Housing & Urban Development
It is very difficult to find contractors who are so enthusiastic and, more importantly, so adjustive to our ever-changing needs and demands. Extend my thanks and good wishes to your team and management.
REI Systems has been imaginative, responsive, flexible, and effective in supporting GSA and a range of government-wide initiatives. They have performed this way consistently on a sustained basis with results that position our reputation as leading-edge [agency].
– Office of Management and Budget, GSA
In my 25 years of working with contractors, I have rarely seen such a smart group of guys who know what they are doing [as the REI team].
-General Services Administration
The REI team certainly established for me the standard by which contractors should be measured. REI has always been, and I’m sure will always be, a group of people who strive for excellence and achieve it.
–Health Resources and Services Administration
This is the government. You are supposed to tell us it is impossible although may be doable at the very last minute. I am just not used to immediate results without complaining!
Thank you so much! This has been a breeze compared to some experiences I’ve had in the past.
– Department of Energy, Energy Information Administration
REI should offer classes to other contractors and the subject could be ‘How to achieve rave reviews.’
– Health Resources and Services Administration