REI Systems

The Challenge

In the private sector, Mission-Enabling IT is often the key competitive advantage. For example, Uber’s software tracks cars, matches them with prospective customers, and processes payments; Uber’s IT gives it an advantage over taxicabs. Mission-Enabling IT can be just as important to the success of government agencies. For example, FEMA’s disaster assistance technologies help people and businesses respond to and recover from a hurricane – needs that can’t wait three weeks for a traditional government payment.

In fact, government agencies often perform unique missions with aging technology and dedicate 80% or more of their IT budget to operations and maintenance, leaving little money for innovation around their mission.

The Government needs Mission-Enabling Solutions & CICD to carry out unique missions.

Unique Missions Call for Unique Solutions

Common back-office activities, such as payroll, and infrastructure needs, such as telecom, are universal across organizations. These activities use technology that can be shared across agencies or employ commercial models used in the private sector. However, unique agency missions – like immigration, food safety, and bank regulation – call for unique solutions.

At REI, we know technology is important to almost every mission, so our best effort goes into mission and business analysis. We partner with you to understand your mission and work together to find the right process and technology to make you most successful in achieving it – without using “one-size-fits-all” technology. At the same time, we recognize that your technology must be flexible to changing contexts. We help you tailor the right solution for your agency’s unique mission.

Supporting SBIR for 25+ Years

Small businesses are key to helping Federal agencies achieve their missions through innovation. REI Systems has helped multiple Small Business Innovation Research (SBIR) and Small Business Technology Transfer (STTR) programs grow and mature. As an SBIR graduate, REI Systems understands how critical this program is to move our government forward. Over the past 25 years, we have:

  • Created a modular system uniquely tailored to manage SBIR/STTR solicitations/contracts and grants.
  • Supported multiple end-to-end SBIR and STTR lifecycles, from Submission through Commercialization/ Infusion.
  • Managed outreach and inreach for clear communications to all SBIR/STTR stakeholders.

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Microservices     REI's Approach

Future-Focused Microservices for Enduring Missions

REI Uses Microservices to Build Flexible Systems – Improving Them as Needs Evolve

Microservices is an architecture style, like building with blocks. Each service (block) includes a specific business function. Using microservices allows us to build Mission-Enabling Solutions quickly. Microservices also allow agencies to change technology as legislation, customer expectations, and available technology choices evolve in the future because REI can replace one Microservice without discarding hundreds of others. Changes in law or political priorities will not force an agency to throw out its whole solution and start over.

Mitigating Risk with Agile

Mission-Enabling Systems Can Be Risky, but an Agile Approach Helps Manage Risk

Developing complex and costly Mission-Enabling Systems can be risky, especially if your mission evolves or priorities change. Failure of a system may prevent an agency from providing a critical service to customers. Additionally, many agencies have found that systems developed with a “waterfall” approach ultimately look and work differently than expected – discouraging adoption and overall use of the new technology.

To avoid this pitfall, REI develops using an Agile approach – building small incremental parts of the system, inviting real users to try them, and asking for feedback frequently. By partnering with your agency in this way, we make sure we continuously and collaboratively agree on what the system should do, how it should work, and how it looks.

Adopting Agile Services Graph

Mission-Enabled Success: BPHC

Operational for the past 50 years, the Bureau of Primary Health Care’s (BPHC) Health Center Program provides cost-effective and quality primary health care services accessible to more than 24 million people annually through thousands of health centers. With bipartisan congressional support, the Health Center program is a critical element of our Nation’s health safety network.

REI has collaborated with BPHC for more than a decade, replacing legacy systems to streamline and optimize the implementation of the Health Center Program. We developed the BPHC’s Health Center Management Information System (BHCMIS), a suite of business capabilities, built using a modular architecture that allows BPHC to respond to programmatic changes triggered by legislative mandates, agency directives, or management innovations. Working in close partnership with BPHC, we applied modern practices in design thinking and technology modernization to deliver business-driven capabilities incrementally.

REI’s Shared Platform for Federal Business Applications

To conserve Government resources, REI develops apps – software modules that perform specific functions – using common components and business accelerators proven at multiple agencies. These apps are owned by the Government and are not proprietary.

REI builds apps adhering to open architecture formats and using popular languages and frameworks such as AngularJS 2, Java, and .Net. We support the apps with common features, such as user authentication, document control, and workflow management capabilities. These common features make up a “Shared Platform” optimized for replaceability. As REI develops new apps for one agency, they are available to any other agency without license fee or restriction as an accelerator.

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Custom Solutions Don’t Require Custom Code

We use modern platforms to deliver no-code and low-code solutions. We use several shared services government platforms, including proprietary options such as SalesForce and Appian, Government-owned platforms built using Microsoft and Java technologies, and open source options such as Drupal and WordPress. From a given platform, we work with well-established software modules that are already solving a problem successfully, but our experts can quickly create a new module or adapt an existing one as your need arises.

You can be comfortable that REI is technology-agnostic, which means we support your agency with the technology you have chosen – or, we can help you make the best choice for if you prefer. In many instances, we create a “proof of concept” using two or more different technologies, so the customer can see how each works before making a choice.

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Contact us to learn more about how REI can help you achieve your mission with our Mission-Specific Solutions.

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