REI Insights

The City of San Diego Implemented GovGrants to Help Promote Community Revitalization
May 3, 2021
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Challenge

San Diego’s Economic Development Department focuses on community revitalization, promoting economic opportunity, and improving the quality of life for its residents.

The City of San Diego was fortunate to secure a significant $200M increase in federal funding but lacked the technical infrastructure and structured business processes to support and manage this significant increase in funding. In addition, the Department lacked the tools needed for effective collaboration between grantors and grantees, was unable to track grants performance and outcomes, and struggled to effectively manage grantee risk and compliance. These deficiencies put their increased Federal funding in question.

Solution

By working with REI, the City was able to organize a live system within weeks, not months. GovGrants enabled the City to drive operational efficiencies throughout the grants life-cycle.

The City of San Diego determined GovGrants® to be the best solution to meet its complex needs. After reviewing multiple grants management systems, GovGrants was selected as it delivered a highly configurable set of out-of-the-box capabilities. By working with REI, the City was able to organize a live system within weeks, not months. GovGrants enabled the City to drive operational efficiencies throughout the grants life-cycle. It also allowed for reporting on mission-related outcomes by providing real-time data through visualizations and dashboards. By automating many of the manual processes that were prone to human error, GovGrants freed up staff to focus on higher-value activities as well.

 

Citizen Impact

143,440 people assisted through public facility benefits

    • 140 households provided with tenant-based rental assistance and rapid rehousing
    • 8,500 people provided overnight shelter
    • 8,361 people assisted with low-and moderate-income housing benefits
    • 143,440 people assisted through public facility benefits

Agency Impact

143,440 people assisted through public facility benefits

    • Decreased the workload of City staff, applicants, and reviewers
    • Enhanced portfolio and financial management
    • 33% increase in applications submitted
    • 25%+ reduction in the number of incomplete, non-compliant, or erroneous applications submitted
    • Reduced award process from four months to two weeks
    • 30% increase in grants process automation
    • Increased third-party integrations by leveraging the cloud
    • Enjoyed a centralized platform to manage “all things grants”