We live by the truth that happy employees create joyful customers

At REI, our 500+ employee-owners thrive on the feeling that comes from exceeding our customers’ expectations. Whether we are talking about our agency customers, our industry partners, or our people, it all comes down to what we value most: Results. Period.

Why REI?

Our company’s strength lies in the dedication of our people, who are fueled from the feeling that comes from exceeding our customers’ expectations. At all levels of our business, we place an emphasis on professional development to ensure that each member of our team has the resources to improve Government through technology. Our people take pride in each project we handle. Such a work ethic can only come from great people, and great people produce great results.

35

ITIL certified staff

30

countries represented

80+

marathons completed

455

coffees consumed today

The REI Way

The REI Way is a collection of traits, qualities, core values, and principles that guide us in making the right decisions, achieving excellence, and maintaining our tradition of unparalleled customer service. Four times each year, we name an REI Way Champion – someone who consistently demonstrates our core values every day.

We Notice Excellence Every Day

The REI Way Champion is someone who consistently demonstrates SPARK values.

REI Cares

REI employees care deeply for each other, their communities, and the world. REI Cares is an employee-driven initiative that was formed to support employees in need as well as charitable and educational organizations. Employees who participate in REI Cares have organized food drives, clothing drives, and fundraisers to help those in need – both members of our direct REI Family and the global community.