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Case Management

Enhance Efficiency and Precision

With Customized Case Management Solutions

We simplify complex processes, handle dynamic workloads, draw on human-centered design, and enable rapid data-driven decisions. From citizen and social services to judicial courts, law enforcement, investigations, and compliance — we customize solutions to meet our clients’ unique needs.

Case Management Services

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Customer and User Needs Assessments

We study our clients’ audience and to understand their precise wants by analyzing customer needs to guide strategic decisions.

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Human-Centered Design of Case Lifecycle

We prioritizes user needs throughout the case lifecycle, ensuring enhanced satisfaction and efficiency.

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Advanced Development Methods

We Implement DevSecOps, CI/CD, and Agile methodologies, to streamline processes, enhance security, and accelerate software delivery.

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Modern Technologies

We leveraging Cloud Engineering, AI/ML, and self-service analytics, to enhance operational efficiency, drive intelligent automation, and provide real-time insights.

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Emerging Technologies

We utilize AI and blockchain, to improve data security, foster innovation, and offer competitive advantages.

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Off-The-Shelf Platforms

We use platforms like Appian and Salesforce to secure information, platform, and applications, while our analytic models and expertise predict workload, risk, and improve outcomes.

Capabilities Accelerating

The Power of Modernization

Seamless cloud integration for modern transformation

No matter where our customers are on their journey, we help deliver the modern systems to meet the expanded demands of tomorrow.

Rapid deployment across the enterprise

By utilizing low-code with other applications, we can resolve complex processes faster and integrate mission-critical systems with ease.

Intelligence delivered at the speed of the mission

We transform business complexities, integrating data science with emerging AI/ML and RPA for transformative business operations.

Our Impact

We meet our customers where they are and help them navigate towards a better future.

Modern Case Management Systems: Low Code vs. Custom – Which is Better?

Modern Case Management Systems: Low Code vs. Custom – Which is Better?

REI Systems Again Named Contractor of the Year at the Greater Washington GovCon Awards

REI Systems Again Named Contractor of the Year at the Greater Washington GovCon Awards

Four Strategies for Elevating GSA’s Business to the Next Level

Four Strategies for Elevating GSA’s Business to the Next Level

Cloud-native Case Management Application Increases Regulated Inspections with Better Agency Coordination

Cloud-native Case Management Application Increases Regulated Inspections with Better Agency Coordination

From Compliance to Crisis Response: How REI Helped HRSA Meet Urgent COVID-19 Needs in Record Time

From Compliance to Crisis Response: How REI Helped HRSA Meet Urgent COVID-19 Needs in Record Time

Modernizing HRSA through Agile, UX, DevSecOps, and Microservices Approaches

Modernizing HRSA through Agile, UX, DevSecOps, and Microservices Approaches

Maximize the Potential of Multi-Vendor Environments for Next-Generation Government Services

Maximize the Potential of Multi-Vendor Environments for Next-Generation Government Services

From Clarity to Action: Government’s Path to a Great Digital Experience

From Clarity to Action: Government’s Path to a Great Digital Experience