Technologically speaking, government has traditionally lagged behind industry. However, the ever-increasing rate of technological, social, and industrial change over the past 20 years has brought about unprecedented risks and complexities for the government. By the mid-2010s, case studies emerged that demonstrated real results from building and sustaining government services using agile approaches.
The most significant challenge has been consistently establishing what is, or isn’t, agile. As such, two waves of agile experimentation through organizational change, technology modernization, and framework adoption have highlighted three key lessons.
GSA IAE was facing a significant challenge retiring the legacy Federal Procurement Data System (FPDS) reports module. The GSA IAE program determined that modernization was essential to improving the UI/UX of users and decreasing program costs. The program faced a myriad of challenges with modernizing its beta.SAM.gov website. REI developed a Reports Migration Automation Framework (RMAF) to solve the modernization and migration challenges faced by GSA IAE.