Introduction: Why CX-driven AI Matters
The fusion of customer experience (CX) and artificial intelligence (AI) is transforming public health ...
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AI-enabled automation of IT procurement categorization and understanding using context-aware BERT language modelSummary
Federal agencies ...
By Shyam Salona and Jeff Myers
Government agencies and technologists are focused intensely on getting their work done (and mostly doing a ...
As government agencies continue to leverage data better to fulfill their missions, bolstering cybersecurity has emerged as a top priority, ...
How REI Systems built a centralized and standardized agency-wide Robotic Processing Automation (RPA) platform, which led to improved efficiency ...
Experts gathered for an insightful discussion around leveraging industry best practices to drive innovation and achieve meaningful workforce improvements. Here are some of the insights that panelists offered about the current state of the federal workforce and what is expected to happen over the next few years due to the pandemic-driven training and mentoring needs of the American workforce.