NASA SEWP VI and REI Systems

On June 22, 2026, NASA awarded REI Systems, Inc. (REI) a contract in Category B of the Solutions for Enterprise-Wide Procurement VI (SEWP VI) multiple-award GWAC, which was established to provide federal agencies with a streamlined mechanism for acquiring Information Technology (IT) products, solutions, and services.

More About NASA SEWP VI

NASA SEWP VI Category B – Enterprise-Wide IT Solutions & Services

REI’s Category B contract supports enterprise-wide solutions and services within the following NASA-defined technical areas.

• Enterprise-Wide Network Services
• IT Managed Services
• Enterprise-Wide Innovation Services
• IT Service Management
• Enterprise Service Program Integration
• Enterprise-Wide Information and Data Analytics Services
• Enterprise-Wide Application Services / Software Development
• Enterprise-Wide Cybersecurity Services
• Enterprise-Wide Cloud Services
• Enterprise-Wide Digital Multimedia and Technical Communications Services
• Program Management / Ancillary Services and Supplies

Category B technical areas are representative and are not intended to be all-inclusive.  Other ITC/AV services and solutions that meet the Category B enterprise-wide scope requirements may also be within scope. Ancillary products, including hardware and commercial software, may be included when they support the overall enterprise-wide services requirement.

REI’s Enterprise Solution Capabilities

REI’s relationship with NASA dates back to the firm’s founding in 1989, when it began with a single NASA contract. Today, REI continues to help NASA and other federal agencies develop innovative solutions, modernize technology, and deliver critical missions.

Through its SEWP VI Category B contract scope, REI brings to federal agencies its experience and success in the following areas.

Enterprise Data Orchestration, Integration, & Interoperability — data integration, orchestration, interoperability, data engineering, workflow automation, data governance, and analytics enablement across heterogeneous enterprise systems and environments.

Enterprise Grants Management Modernization — modernization, implementation, configuration, integration, data migration, workflow automation, analytics, and operational support for enterprise grants management environments.

Cloud & Application Modernization — cloud-native application development and modernization, application integration, microservices, APIs, containerization, and cloud migration.

Data Engineering, Analytics, & Artificial Intelligence — enterprise data engineering, analytics, artificial intelligence, and machine learning capabilities supporting mission and business operations.

DevSecOps & Platform Engineering — secure software delivery, Continuous Integration/Continuous Delivery (CI/CD), infrastructure automation, cloud-native platforms, observability, and enterprise development environments.

Enterprise Cybersecurity & Zero Trust — cybersecurity engineering, security integration, continuous monitoring, identity and access management, and Zero Trust implementation.

Digital Services & Customer Experience — human-centered design, user experience, digital service modernization, workflow transformation, and customer experience solutions.

Enterprise IT Service Management — service management, service desk, operational support, monitoring, automation, and continual service improvement.

Enterprise Systems Integration & API Enablement — integration of enterprise applications, platforms, data sources, APIs, and shared services across complex federal environments.

Program & Technology Modernization Services — program integration, technology strategy, modernization planning, implementation support, and management of complex enterprise IT initiatives.

Questions About SEWP VI Scope?

For an official determination regarding whether a specific requirement is within the scope of NASA SEWP VI, customers may submit an overview of the requirement and/or bill of materials to the NASA SEWP Program Management Office at help@sewp.nasa.gov.

Specific solutions, services, ancillary products, and labor categories are subject to NASA SEWP VI scope requirements and availability on REI’s contract at the time of quote.

Need Help Before You Request a Quote?

Customers are encouraged to contact the REI SEWP VI team at REI_NASASEWPVI_QuoteSupport@reisystems.com before issuing a formal quote request when assistance would be helpful.

REI can assist you with:

• Understanding available SEWP VI Category B capabilities and offerings;
• Reviewing technical and mission requirements against REI’s enterprise IT capabilities;
• Analyzing configurations and solutions to help determine the suitability, availability, and applicability of REI’s SEWP VI offerings;
• Identifying potential solution approaches, services, labor, and supporting technologies;
• Developing an acquisition approach aligned with your requirements;
• Identifying information that may be helpful to include in a formal quote request; and

When contacting REI, please provide as much information as is available about your requirements. Helpful information may include:

• Agency and program or organization;
• Description of the mission or business requirement;
• Desired services, capabilities, or solution outcomes;
• Existing technical environment or relevant systems;
• Anticipated period of performance or delivery schedule;
• Performance location, if applicable;
• Security, accessibility, data, cloud, or other technical requirements;
• Acquisition schedule and anticipated quote date; and
• Any draft Statement of Work (SOW), Performance Work Statement (PWS), Statement of Objectives (SOO), technical requirements, or other supporting information that may help REI understand the requirement.

Customers do not need to have a fully developed requirement before contacting us. REI’s SEWP VI team can help determine what additional information may be useful.

Requesting a Formal Quote

For formal competitive quote requests, NASA recommends use of the NASA SEWP VI Quote Request Tool (QRT). The QRT supports the Government’s Fair Opportunity process and automatically identifies eligible Contract Holders based on the selected SEWP VI Category or other applicable solicitation criteria.

Customers should follow their agency’s acquisition procedures and their Contracting Officer’s direction when determining how Fair Opportunity will be provided. Agencies may use other authorized solicitation methods when appropriate; however, the NASA SEWP QRT is the SEWP Program’s recommended method.

When a request is issued through the QRT, REI will submit its response through the NASA SEWP Contract Holder Only Page (CHOP) in accordance with SEWP procedures.

Questions concerning an active QRT solicitation should be submitted through the QRT’s Q&A functionality unless the solicitation expressly provides another authorized method of communication.

NASA SEWP VI Assistance

For assistance with the SEWP VI acquisition process, use of the QRT, or questions regarding an official SEWP VI scope determination, customers may submit an overview of the requirement and/or bill of materials and contact the SEWP VI Program Management Office at help@sewp.nasa.gov.

NASA SEWP VI Helpline
Email: help@sewp.nasa.gov
Telephone: 301.286.1478
Hours: Monday – Friday, 7:30 AM – 6:00 PM (ET)
NASA SEWP VI Homepage: https://sewp.nasa.gov/sewpvi 

 

REI’s NASA SEWP VI Ordering Guide

REI’s NASA SEWP VI Ordering Guide is available for customers to download and print.

Ordering Guide  

REI NASA SEWP VI Quote Assistance

Brandon Smith, NASA SEWP VI Program Manager
703.932.1759, brandon.smith@reisystems.com

Jacqueline Solomon, NASA SEWP VI Deputy Program Manager
703.881.8690, jacqueline.solomon@reisystems.com

Support Team Email: REI_NASASEWPVI_QuoteSupport@reisystems.com

Warranty, Technical, & Post-Delivery Support

REI is committed to supporting customers throughout the delivery and post-delivery process for orders placed through its NASA SEWP VI contract.

Installation, Warranty, Technical, & Post-Delivery Support
REI provides installation, warranty, maintenance, technical, software, and other post-delivery services and support applicable to the specific solutions, services, software, and ancillary products ordered under its NASA SEWP VI contract.

Because REI’s Category B offerings may include professional services, REI-developed solutions, commercial software, cloud services, third-party technologies, and ancillary products, the warranty and support terms applicable to each order may vary. Applicable warranty, maintenance, support, service-level, and acceptance terms will be identified in REI’s quote and incorporated into or referenced by the resulting Delivery Order or Task Order, as appropriate.

Installation & Implementation Support
When installation, configuration, implementation, integration, migration, deployment, or related services are included in an REI SEWP VI solution, REI will perform those services in accordance with the requirements, scope, schedule, performance standards, dependencies, and acceptance criteria established in the applicable order.

Installation and implementation support may include configuration, integration, data migration, testing, deployment, documentation, training, transition, and other activities appropriate to the ordered solution.

REI-Provided Services & Solutions
REI warrants that services and deliverables provided directly by REI will conform to the requirements, specifications, acceptance criteria, and other applicable terms of the resulting order.

If an REI-provided service or deliverable does not conform to the applicable order requirements, REI will work with the Government to investigate the reported nonconformance and, where REI is responsible for the nonconformance, take appropriate corrective action consistent with the terms of the order. Corrective action may include correction, repair, replacement, reperformance, or other mutually agreed remediation, as appropriate to the nature of the solution or service.

Nothing in this policy limits any rights or remedies available to the Government under the applicable SEWP VI contract, task, or delivery order, or applicable Federal Acquisition Regulation (FAR) provisions.

Commercial Software & Ancillary Products
Commercial software, cloud services, equipment, and other third-party products incorporated into an REI enterprise solution will generally be provided with the commercial warranty, maintenance, subscription, or support terms applicable to the specific offering.

REI will identify applicable manufacturer, Original Equipment Manufacturer (OEM), software publisher, cloud service provider, or other third-party warranty and support terms in its quote or associated order documentation, as appropriate.

Where a third-party warranty applies, REI will assist the Government in obtaining warranty or support service. It will coordinate with the applicable manufacturer, publisher, provider, or supplier as necessary to facilitate resolution.

Basic Warranty
Basic warranty coverage applicable to an ordered solution will be identified in the REI quote, applicable commercial offering documentation, or resulting order.

For REI-provided services and deliverables, warranty obligations will be based on conformance with the requirements and acceptance criteria established in the applicable order.

For commercial software and ancillary products, the applicable commercial manufacturer’s, publisher’s, or provider’s standard warranty will apply unless different warranty terms are expressly identified in the quote or resulting order.

Extended Warranty & Maintenance
Extended warranty, maintenance, and support options may be available for eligible software, ancillary products, and other components of an enterprise solution.

Consistent with the SEWP VI contract, an available extended warranty may be purchased during the applicable standard commercial warranty period, including up to the end of that commercial warranty period. Applicable extended-warranty coverage, duration, pricing, and support terms will be identified in the quote and resulting order.

Where available and appropriate, REI will identify extended warranty or maintenance alternatives so that the Government may select the level and duration of support that best meets its requirements.

Software Maintenance & Support
Software maintenance and support may include commercially available patches, bug or defect corrections, updates, upgrades, documentation, knowledge resources, and other support customarily included with the applicable software offering.

Where software support includes professional services such as configuration, customization, implementation, integration, engineering, development, or other labor-based activities, those services will be separately identified and performed in accordance with the scope and terms of the applicable order.

For REI-developed or REI-supported solutions, including software-as-a-service and enterprise platforms when applicable, the quote and resulting order will identify the applicable maintenance and support model, including any service levels, response times, availability commitments, release or maintenance practices, and customer responsibilities appropriate to the solution being acquired.

Technical Support
Technical support will be provided in accordance with the support model applicable to the ordered solution.

Depending upon the solution, support may include issue intake and triage, troubleshooting, defect analysis, technical assistance, escalation, coordination with third-party providers, and resolution or remediation activities.

Any order-specific service levels, hours of support, response or resolution targets, severity definitions, escalation procedures, or dedicated support requirements will be identified in the quote or resulting order.

Post-Delivery Support & Warranty Assistance
Customers requesting warranty, maintenance, technical, software, or other post-delivery assistance should contact the REI NASA SEWP VI Program Office.

To facilitate prompt resolution, customers should provide, when available:

• SEWP Control Number (SCN);
• Agency order number;
• Product, software, solution, or service affected;
• Description of the issue;
• Date the issue was identified;
• Relevant error messages, documentation, or supporting information; and
• Customer point of contact.

REI will review the request, determine the applicable warranty or support path, coordinate with the appropriate REI delivery team or third-party provider, and support resolution in accordance with the applicable contract and order terms.

For assistance, contact: REI NASA SWEP VI Program Support at REI_NASASEWPVI_QuoteSupport@reisystems.com.

Fair Opportunity

FAR 16.505(b) (1) provides that each contractor shall be given fair opportunity to be considered for each order exceeding $10,000 and issued under multiple award contracts. The FAR states that the method to obtain fair opportunity is at the discretion of the Contracting Officer (CO) and that the CO must document the rationale for the placement and price of each order.

Using the NASA SEWP VI online QRT is the recommended method to assist in this activity and to augment the required decision documentation. The NASA SEWP VI QRT will automatically include the Contract Holders within a selected Category or based on a suggested source.