REI helped OTIP-ACF agency developed an innovative solution that would provide long-term benefits with a new Case Management System (CMS). OTIP-ACF's mission is to provide leadership, partnership, and support services to victims. In 2018, the agency received three times as many requests than any previous years. This surge in demand, combined with a cumbersome process model across several federal agencies, led ACF to the decision to modernize its IT—specifically the case management system it uses to manage information and services for victims of trafficking.
The U.S. General Services Administration (GSA) awarded REI Systems a contract for software licenses. The contract award, made under GSA’s Multiple Award Schedule, permits any federal agency (as well as state and local governments) to acquire REI’s GovGrants® software.
